Careers At Cornerstone University

Part-time Switchboard Operator

Department: Staff
Office: Grand Rapids
Location: Grand Rapids, MI
Job ID: 262580

JOB TITLE:            Part-time Switchboard Operator                                               DATE:  June, 2015

 

CLASSIFICATION:             Part-time, Hourly (Third shift, 12:00 a.m. to 8:00 a.m.

8-16 hours per week, 52 weeks per year) 

REPORTS TO:                      Director of Campus Safety

DEPT:                                   Campus Safety 

LOCATION:                           Faber Hall

SUMMARY 

The Switchboard Operator serves the guests, faculty and staff, and students of Cornerstone University through means of prompt and courteous service, and to work in conjunction with Campus Safety officers regarding all service calls, incident responses, and other related matters.

DUTIES AND RESPONSIBILITIES: 

Other duties may be assigned.

  • Answers all incoming calls to the University, and direct all calls to their appropriate destination.
  • Dispatches Campus Safety officers to service calls and incidents including emergencies that involve strategic 9-1-1 contacts and interactions, and logs all incidents in the department ‘incident log book’.
  • Monitors campus fire alarm, door alarm, and security camera systems and issues appropriate responses.
  • Ensures that University vehicles are checked out and returned according to policy and procedure.
  • Documents, stores and manages all lost and found items and reports.
  • Notifies Campus Services of all maintenance problems and/or emergencies such as a power outage.
  • Specifically selected and specifically trained operators issue photo ID cards and relative permissions.
  • Is available and able to work a schedule that includes a variety of shifts and rotating shifts, including weekends and holidays and other special assignments.

PREFERRED QUALIFICATIONS:

  • High School Diploma
  • Good verbal and written communication skills
  • Able to work under stressful circumstances, and an ability to multitask
  • Hard working, and a positive attitude

ESSENTIAL QUALIFICATIONS:

  • A personal relationship with Jesus Christ and an active Christian commitment.
  • A theology that supports the values and mission of Cornerstone University evidenced by an ability to affirm and sign the university’s doctrinal statement, “The Cornerstone Confession.”
  • Enthusiastically embrace the Cornerstone University Identity, Mission and Vision statements.

Review of candidates will begin immediately.  Please apply online if you are interested in this position.  If you have any questions, you may email Human Resources at hr@cornerstone.edu

Women, minorities and persons with disabilities are encouraged to apply. 

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